Senyum Mobile Dashboard
Project Overview
A web-based admin panel designed to manage operational workflows for the Senyum platform, enabling backend processes such as unit pairing, identity validation, and customer data management across BRI, PNM, and Pegadaian.
Techh Stack
Key Features
- Developed unit pairing functionality between BRI branches and PNM/Pegadaian merchant units to support accurate data mapping.
- Built a manual identity verification system for handling KTP and selfie validation when automatic KYC fails.
- Implemented admin tools for updating customer data in response to complaints or change requests.
Impact
Empowered BRILink agents to effectively offer new services from Pegadaian and BRI, while improving overall product understanding and sales conversion through structured product summaries.
Showcases
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